FAQ

Frequently asked questions

When will my order be ready?


For pieces available ready for purchase on the site for purchase I aim to get them to our shipping agent or ready for pickup in 3-5 business days. For custom pieces the lead time is currently 4 weeks. However, if you need something sooner please just shoot me a message (britt@rockymountainrustic.ca) and I will ‘move mountains’ to get the work done quicker!




How do you hang these beauties?


I definitely recommend French Cleats. They are great. A set, or two will be included for any pieces bigger than our Gravity Range.




Please tell me you do custom pieces?


Heck yes! All we need is a size, colours, overall desires and I will make it up for you. See that link up above? Custom. Hit that. Fill it in. I look forward to hearing from you, and collaborating on something beautiful.




What are your Shipping policies?


Well there is a link at the bottom of the page that details Shipping Policies. As a newer business we are working on ironing out these policies especially since art is heavy and awkwardly shaped. So shoot me a email at britt@rockymountainrustic.ca and we will get you specific quotes.




What is RMR's Return Policy?


Please see the Return Policy at the bottom of the page.





OUR STORE

Calgary, AB, Canada

Email:  britt@rockymountainrustic.ca

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